Encompass Insurance Review 2025: Compare Your Options
Our Insurance Partners
-
-
-
-
-
-
-
-
-
About Encompass Insurance
Encompass Insurance provides life insurance options for Australians seeking straightforward and flexible cover. Its main product, Encompass Protection, includes Life, Total and Permanent Disability (TPD), Critical Illness, and Income Protection cover. Each policy can be structured to meet different personal or financial requirements, including options available within superannuation. Encompass Protection is issued by Nippon Life Insurance Australia and New Zealand Limited, trading as Acenda, and administered by NEOS Life.
Comparing Encompass with Other NEOS-Administered Products
NEOS Life partners with several insurers to provide a range of retail life insurance products. While they share NEOS’s digital platform and administration, each is issued and reinsured differently to suit various requirements.
- NEOS Protection: Issued by NobleOak Life, and administered by NEOS.
- Futura Protection: Issued by NobleOak Life, reinsured by Hannover, and administered by NEOS.
- Encompass Protection: Issued by Acenda (a member of the Nippon Life Group), reinsured under Acenda’s arrangements, and administered by NEOS.
Types of Cover from Encompass
Encompass Protection offers a range of cover types designed to help policyholders protect their financial position in the event of death, illness, or injury. Each cover type can be held on its own or combined with other options, giving flexibility to align insurance with individual financial requirements or family circumstances.
Common Features of Futura Life Insurance
70
99*
Up to $5million
Included
Included
Included (available only on non-super policies)
Life Cover
Provides a lump sum payment if the insured person passes away or is diagnosed with a terminal illness. The payment can be used to repay debts, cover ongoing living expenses, or provide long-term financial support for dependents. Life Cover is available both inside and outside superannuation, with entry ages generally up to 70 and expiry on the policy anniversary after you turn 99 (outside super).
Built-in benefits include:
- Terminal Illness Benefit: Pays the full Life Cover amount early if the insured is diagnosed with a terminal illness expected to result in death within 24 months.
- Advance Death Benefit: Provides an advance payment (up to $20,000) from the life cover to help with funeral or immediate costs.
- Financial Planning Benefit: Reimburses up to $5,000 for advice from a licensed financial adviser following a benefit payment of $100,000 or more.
- Premium Waiver Option: This optional paid benefit, waives premiums if the insured becomes totally disabled, ensuring cover remains active during recovery.
Total and Permanent Disability (TPD) Cover
Pays a lump sum if the insured becomes permanently unable to work due to illness or injury. The benefit can assist with medical costs, home modifications, or other financial obligations when earning capacity is lost. TPD Cover can be held on its own or linked to Life Cover, with ‘own occupation’ or ‘any occupation’ definitions available depending on employment type.
Built-in benefits include:
- Partial Payment Benefit: 25% of the sum insured, up to $500,000, for the loss of one limb or one eye. Available only on non-super policies (
- Death Benefit (stand-alone TPD): A small lump sum is payable if death occurs before a TPD claim is made.
- Financial Planning Benefit: Reimburses up to $5,000 for professional advice following a TPD claim of $100,000 or more.
- Accelerated Life Cover Buy-Back Option: Allows Life Cover to be repurchased 14 days after a full TPD payment.
Critical Illness (Trauma) Cover
Provides a lump sum payment if the insured is diagnosed with a listed medical condition, such as cancer, heart attack, or stroke. The payment can assist with treatment costs, rehabilitation, or maintaining financial stability during recovery.
Built-in benefits include:
- Conditions Covered:
- Standard: 42 conditions, including 1 partial payment.
- Plus: 60 conditions, including 19 partial payments.
- Partial Payment for Minor Events: Pays a proportion of the benefit for specified early-stage medical events as defined within the PDS
- Trauma Reinstatement: Option to repurchase Trauma Cover 12 months after a claim, available at additional cost
- Life Cover Buy-Back Option: Allows Life Cover to be reinstated 12 months after a full Critical Illness payout.
Income Protection Cover
Provides a monthly benefit if the insured is unable to work due to illness or injury. It replaces a portion of pre-tax income (up to 70%) during the benefit period, helping cover everyday expenses while focusing on recovery. Waiting periods and benefit periods are customisable.
Built-in benefits include:
- Rehabilitation Benefit: Financial support for approved rehabilitation programs to assist return to work.
- Death Benefit: A lump sum payable if the insured dies while receiving income protection payments.
- Family Support Benefit: Covers expenses for a family member who takes time off work to care for the insured.
- Waiver of Premium: Premiums are waived you’re on claim.
Encompass Healthy Life Discount
With Encompass Protection, you could receive up to a 7.5% ongoing discount on your premiums through the Healthy Life Discount program. You may qualify if your Body Mass Index (BMI) is between 19 and 28.5, and you’re applying for Life Cover, TPD Cover, or Critical Illness Cover. This discount rewards those who maintain a healthy lifestyle by offering lower rates compared to standard pricing.
How Much Does Life Insurance from Encompass Life Insurance Cost?
The cost of life insurance with Encompass Life Insurance depends on several factors, including your age, health, lifestyle, and the level of cover you choose. Premiums generally increase as you get older or if you add optional benefits such as TPD or Critical Illness Cover. Non-smokers and those with a healthy BMI may qualify for lower rates through the Encompass Healthy Life Discount. Reviewing your options and comparing premiums can help ensure your policy provides the right balance between affordability and protection.
| $1 Million of Life Cover | Male Monthly premium | Female Monthly premium |
|---|---|---|
| 40 years old | $33.14 | $25.62 |
| 45 years old | $51.62 | $36.21 |
| 50 years old | $85.99 | $64.90 |
| 55 years old | $174.20 | $117.22 |
| 60 years old | $353.47 | $230.26 |
Source: Life Insurance Direct Comparison Engine (October 2025; Premium estimates for $1,000,000 of life cover from Encompass Life Insurance for a non-smoker residing in NSW)
Pros and Cons of Encompass Life Insurance
Like most comprehensive retail life insurance products, Encompass Life Insurance comes with a mix of advantages and considerations. Reviewing both the benefits and potential drawbacks can help you decide if it aligns with your long-term protection goals.
Benefits
- Flexible Policy Options: Can be held inside or outside super, allowing you to tailor cover to your financial structure.
- Comprehensive Coverage Range: Offers Life, TPD, Critical Illness, and Income Protection under one flexible policy.
- Healthy Life Discount: Provides up to a 7.5% ongoing discount for eligible applicants who maintain a healthy BMI.
- Financial Planning Benefits: Reimburses professional advice costs after significant claims to support informed decisions.
- Administered by NEOS Life: Benefit from NEOS’s modern digital platform and customer service efficiency, with Nippon Life underwriting strength.
Limitations
- Limited Super Benefits: Some features, such as Child Cover and partial payments, are not available within super.
- Optional Features May Increase Premiums: Adding extra benefits like premium waivers or reinstatement options can raise costs.
- Detailed Underwriting: Medical and lifestyle assessments are required, which may not suit those seeking simplified cover.
- Trauma Cover Not Available in Super: Critical Illness cover can only be held outside superannuation.
Making a Claim with Encompass
To make a claim, contact Encompass, your broker or financial adviser as soon as possible after an event. You’ll need to complete a claim form and provide supporting medical or financial evidence. Claims are assessed once all information is received. Providing full documentation can help speed up the claims assessment process.
Is Encompass Life Insurance Right for You?
Encompass Life Insurance suits people who value flexibility and detailed cover options. It’s a good fit if you want to tailor protection to your lifestyle, combine covers, or structure policies inside super. It is a fully underwritten Guaranteed renewable contract for those families looking for better certainty. Reviewing the Product Disclosure Statement (PDS) and seeking advice can help ensure it meets your personal requirements.
Frequently Asked Questions and Answers
What types of cover does Encompass Life Insurance offer?
Encompass Life Insurance, offered through Encompass Protection, includes four main types of cover: Life, Total and Permanent Disability (TPD), Critical Illness (Trauma), and Income Protection. Each can be taken individually or combined under one policy. This flexibility allows you to tailor your protection to your personal, family, or business circumstances.Can I hold Encompass Life Insurance inside super?
Yes, certain Encompass covers can be held inside superannuation. Life, TPD Cover (any occ) & Income protection are available through Encompass Protection Super or SMSF, while Critical Illness (Trauma) and some additional benefits are only available outside super. Holding cover through super may offer tax advantages, but some built-in features will not apply.Who underwrites Encompass Life Insurance?
Encompass Life Insurance is issued by Nippon Life Insurance Company Australia and New Zealand Limited (Acenda) and administered by NEOS Life. This partnership combines the financial stability of a global insurer with NEOS’s modern technology and customer-focused claims management. It ensures a balance between trusted financial backing and responsive local service.Does Encompass offer a health discount?
Yes, eligible applicants can receive up to a 7.5% ongoing discount through the Healthy Life Discount program. You may qualify if your Body Mass Index (BMI) is between 19 and 28.5 and you apply for Life, TPD, or Critical Illness cover. This discount rewards healthier individuals with lower premiums while maintaining the same policy benefits.How are Encompass Life Insurance premiums structured?
Encompass only offers Variable age-stepped as variable premium options are no longer available to new customers. Ensure this premium type fits with your long term objectives.
Get an instant Life Insurance quote
Or call us on:
