AIA Vitality

This popular health and wellness program is available to eligible insurance policy holders. It rewards members with shopping vouchers, discounts and premium discounts when they’re actively improving their health. Take out an AIA Australia insurance policy with us now to unlock all the member benefits of the AIA Vitality program.

Published June 11, 2020

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What is AIA Vitality?

AIA Vitality is a worldwide science-backed health and wellness program; allowing eligible AIA clients to get discounts off their premiums when actively working toward knowing and improving their health by completing online assessments or going for medical check-ups. The program further inspires healthier living by giving members points when reaching and logging milestones, for example walking 12, 500 steps.

From regularly going to the gym, getting your annual flu shot, participating in organised fitness events and eating healthy foods, you can earn valuable points, potentially saving you thousands off your premiums. Your AIA Vitality points determine your status level; bronze, silver, gold or platinum, which in turn controls the amount of benefits and rewards you receive.

Like other rewards programs, the more points you earn, the higher your status level and the higher your discounts and rewards will be.

AIA Vitality Benefits

AIA Vitality benefits include saving money on your AIA insurance policies, shopping vouchers, and discounts off Virgin Australia flights and select fitness devices. As you become healthier and more active, you’ll unlock more lifestyle rewards. Members can also receive substantial discounts on a number of corporate partners, like Virgin Active, Hoyts and Endota Spa.

Earn a Free Apple Watch

etika and Optus have teamed up with AIA Vitality to offer members the opportunity to earn a free Apple Watch Series 6 (GPS & Cellular) and a 24 month Optus Choice Connected Watch Plan to the value of $120.00. To earn this benefit, all you’ll need to do is meet your Active Benefits targets each week. If you don’t you may need to pay a portion of the etika repayment each month.

Virgin Australia Flights

When flying with Virgin Australia, you can save money. Eligible flights will be clearly marked with ‘AIA Vitality’ on the booking screen. When booking via the Virgin Australia portal, you’re automatically able to credit your cashback vitality rewards to your nominated bank account, within 21 days.

Take note; the cashback reward is only payable on the base fares and excludes any taxes.

The first two flights are at the member status level discount. All flights after that are at a 10% discount.

You must have completed an AIA Vitality Check within 18 months of booking your flight, in order to be eligible for the cashback.

Free Shopping Vouchers

Eligibility for Free Shopping Vouchers is at 5,000 point intervals so at 5,000 points receive a $20 Gift Voucher and at 20,000 points you are eligible for a $80 Gift Voucher. At 35,000 points receive a $200 Gift Voucher. These vouchers can be used at Ticketmaster, Woolworths, Meyer and Rebel.

HOYTS Cinemas

Active Vitality members will receive up to 50% discount off movie tickets, with a max of 6 tickets per month.

Endota Spa Treatments

You’ll now get twice as many spa vouchers per membership year, including discounts based on your Vitality status (20 to 50%). Maximum of 4 vouchers per year.

Vitality Active Benefits

Reach your weekly Active Benefits target and receive a $5 voucher. You can choose a voucher from iTunes, Wolworths, Uber, Uber Eats or Google Play. Alternatively, you can donate your $5 voucher to a charity, for example, Black God Insitute, Cancer Council, Diabetes Australia or Youngcare.

Vitality Partners

Use your membership card at any of the below companies and gain access to rewards and discounts:

AIA Vitality Membership Fee

The AIA Vitality cost is $11.50 per month, providing AIA Vitality members with access to a variety of discounts and rewards. The membership fee is in addition to your policy premium, however generally the discounts you receive from Vitality covers the monthly fee for the membership.

Initial Premium Discounts

Vitality members will receive an initial discount of 17.5% on their Life, Trauma and TPD cover. New members will also receive an initial 7.5% discount for Income Protection and Business Expenses Policies (Income Stream Benefits). Any new policies will have the initial discount applied from their policy commencement.

As long as you’ve been a Vitality Member since 20 January 2017, you will automatically have the initial discount applied to your income protection and business expense policy.

How to Earn AIA Vitality Points

  1. The first step to earning Vitality Points is by purchasing an AIA Life, TPD, Trauma or Income Protection plan or myOwn health insurance policy, and joining the AIA Vitality program. You will also need to download the Android or iPhone App.
  2. The second step is in knowing your health by completing online surveys, for example, the non-smoker declaration, the mental health questionnaire, and the AIA Vitality age.

    You can earn up to 6000 points per year when visiting your GP or TerryWhite Chemmart pharmacy and completing a health check. You’ll also receive additional points if your Body Mass Index (BMI), blood pressure, cholesterol or random blood glucose is within a healthy range.
  3. Step Three is about improving your health through exercise, for example, you’ll earn 100 points by simply walking 12, 500 steps.

    In addition, you can elect to record your diet by logging one food entry a day to earn additional points.

    If you do need help, Vitality Australia has a dedicated support team that you can call 1800 VITALITY (1800-848-254), and there is 30 day cooling off period (free trial).

AIA Vitality Status Level

When accumulating enough points, you’ll move up a level and unlock even more rewards. New members will start on Bronze and work their way up to Platinum. A higher status can earn you up to a 20% discount on your lump sum premiums.

0 – 9,999 points
10,000 to 19,999 points
20,000 to 29,999 points
30,000 or more

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New to Know Your Health

Online Nutrition AssessmentCompleting this informative online evaluation results in you receiving 500 points, per assessment (done twice a year, 6 months apart).
Nutrition TrackingEarn up to 4,800 points per year when you log your food intake (using a Fitbit, Fitbug or Jawbone app).
Fitness AssessmentEarn up to 3000 points when completing a fitness assessment at one of Fitness First’s 60 locations.
Mental Wellbeing AssessmentUse this assessment to help you identify stress triggers. Upon identification, it will provide you with the appropriate tools to manage your stress better. You’ll also earn 1,200 Vitality points.
Online Skin Self-examinationComplete a simple online skin assessment and earn 500 points.
Eye ChecksEvery year that you go to an Optometrist for your check-up, you’ll receive 500 points, for 3 consecutive years.
Dental Check-upAll members with the Adult’s Maintenance Package will earn 1,000 Vitality Points for their annual check.

New to Improve Your Health

You’ll receive more rewards when making healthy food choices and tracking your physical activity. Up to 25% discount off Garmin and Fitbit devices, making it even easier for you to log your food intake and activities.

Additional discounts are listed below:

Enjoy More Rewards

Discounts & Savings Bronze
0 – 9,999 Points
10,000 Points
20,000 Points
Platinum 30,000 Points
Retail Vouchers $20 $40 to $60 $80 to $100 $150 to $200
Virgin Australia 10% 20% 30% 50%
Vitality Active Benefits Weekly Weekly Weekly Weekly
Endota Spa 20% 30% 40% 50%
Hoyts tickets 6 per month 6 per month 6 per month 6 per month
Fitness device discount 25% to 30% 25% to 30% 25% to 30% 25% to 30%
Fitness First Up to 30% discount on 12 to 18-month Platinum contract. Up to 30% discount on 12 to 18-month Platinum contract. Up to 30% discount on 12 to 18-month Platinum contract. Up to 30% discount on 12 to 18-month Platinum contract.

How to Increase / Maintain my Premium Discounts

Life, Trauma and TPD: If you don’t engage with the program in the first year, and you started on the Bronze status, your discount will go down by 2.5%. Maximum Discount over the life of the policy is 20% at Platinum.

The higher your status level, the greater your discounts and rewards.

Lump Sum Benefit Premium Flex

Status Percentage Change Maximum Discount
Bronze  – 2.50% 20%
Silver – 1.25% 20%
Gold 0.00% 20%
Platinum +1.00% 20%

Income Protection and Business Expenses: After your 1st year you will receive increased discounts to your policy providing you move to Silver status or above. Maximum Discount over the life of the policy is 20% at Platinum status.

Income Stream Benefits Premium Flex

Status Percentage Change Maximum Discount
Bronze 0.00% 20%
Silver +0.50% 20%
Gold +1.00% 20%
Platinum +2.00% 20%

How do I join?

To join the AIA Vitality program and access the benefits available to members, you need to take out an insurance policy with AIA Australia. Simply contact us and we will set up your membership for you. You will receive a welcome email explaining the program, and then you can log into the Vitality website to begin accessing the benefits of your membership.

Frequently Asked Questions

  • When will Qantas flight discounts be replaced with Virgin Australia?

    Virgin Australia’s partnership with AIA Vitality will be enforced starting Tuesday, the 30th of October. Monday, 29 October 2018 will be the last day you can book a flight with Qantas and get cash back from your Vitality membership. You’ll have to send this booking confirmation to AIA Vitality before 30 November 2018.
  • How do I book an eligible discounted flight with Virgin Australia?

    You must use the Virgin Australia booking portal to ensure you’ll receive any relevant cashback. Log in to your AIA Vitality account, go to the Flight Benefit under the ‘Enjoy Your Rewards” section and follow the prompts. Remember, only flight with an AIA Vitality “sticker” is valid for discounts.
  • Which retailer is replacing JB Hi-Fi?

    Ticketmaster is replacing JB Hi-Fi as a benefit to AIA Vitality members. You can earn up to $650 per year in vouchers to spend on some of Australia’s biggest sporting blockbusters and concerts.

    As of 30 October 2018 JB, Hi-Fi will no longer appear in your Vitality shopping rewards. Any rewards you still need to collect must be done by 29 October 2018.
  • How long can you maintain your status level?

    Your Vitality status level is carried over to the next year. Once you reach a particular status level, it’ll be maintained until you accumulate enough points to move up to the next status level. However, if you don’t earn enough points to maintain your status, you’ll be moved to the appropriate status level the following year.
  • How do you cancel you AIA Vitality membership?

    If you’d like to cancel your membership, you can contact AIA Vitality directly at 1800 848 254. However, it is important to note that all AIA membership benefits, including discounts on your AIA insurance policy premiums, cease when you are no longer a member.

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